Systems Administrator - Application/System Development - University of Miami, Miami, FL, May 2012 to present.
Responsible for maintaining both enterprise and departmental applications and servers used across the entire University and Hospital. Collaborate with stakeholders, developers, and vendors to define needs and design solutions that provide the ideal results for performance, uptime, maintenance and recovery. Support over 600 SSL certificates. Work with teams to manage integration and transition to the cloud for several applications. Support and maintain Apache and IIS systems.
Systems Administrator - Domain Admin - University of Miami Miller School of Medicine
Miami, FL, May 2010 to 2012.
Responsible for supporting nearly 1000 servers and hundreds of departmental file shares. Configured and maintained nearly 400 servers on and off site. Developed an operations manual for colleagues to reference procedures. Configured and problem solved Citrix applications via the Citrix Access Management Console. Assisted first level support team to expedite the resolution of computer related issues. Brought over 6000 incidents to resolution with our BMC Service Desk in just over 2 years. Personally migrated and consolidated 4TB from 100 departments/teams and 2000 user home directories from 11 servers to a single NetApp. Provided admin training to new members of the data center team during the UMIT campus merger.
Systems Administrator - Contractor, Jackson Hospital System
Data Center administrator responsible for supporting over 12,000 Active Directory/Exchange accounts and groups from both the Jackson and UM Medical domains. Configure and maintain nearly 400 servers on and off site. Develop an operations manual for colleagues to reference procedures. Manage tape backups and recovery with Veritas Netbackup. Configure and troubleshoot Citrix applications via the Citrix Access Management Console. Assist first level support team to expedite the resolution of computer related issues. Personally brought over 6000 incidents to resolution with our BMC Service Desk in just over 2 years. Personally migrated and consolidated 4TB from 100 departments/teams and 2000 user home directories from 11 servers to a single NetApp.
Consultant, Gilon Inc, Pembroke Pines, FL, September 2002 to present.
System Administrator for several South Florida companies as needed: to Advise, build, install, update, troubleshoot, network: desktops, VMs, and servers. Develop and maintain websites: ADAresearch.com, ArchitecturePPF.com, GreenWorthCapital.com, LevinsonLTD.com.
Computer Specialist, Miami-Dade County Public Schools, Miami, FL, June 2004 to 2008.
Desktop Quality Assurance Engineer, Wyeth, Frazer, PA, February 2002 to August 2002.
Part of a team which was responsible for both site specific and global quality assurance for a Fortune 500 company. Tested both operating systems and core applications across multiple platforms and architectures in preparation for deployment across the corporation. Wrote and maintained documentation, including quality assurance procedures, hardware and image allocation tables.
Desktop Support Specialist, Medical Broadcasting Company, Philadelphia, PA, Spring/Summer 1999 and 2000.
Second level support team leader responsible for the first level team as part of an active problem-solving group for an innovative technology-driven, team-spirited company with 200 employees and workstations. Setup, networked, migrated, problem solved and repaired Win2k, NT, Win98, and Mac OS. Created MS Exchange accounts. Assisted colleagues in the installation of a digital phone system.
Work-Study Intern, City of Philadelphia GIS Dept., Philadelphia, PA, Spring/Summer 1998.
Created and updated route maps for the City Sanitation Department (RouteSmart). Customized city maps for City Council members (ArcView). Data entry as required for street segments (ArcEdit).
Travel Administrator, The European Connection, Miami, FL, 1996 to 2008.
Program planning, and navigation of walking tours in Europe for college students and professionals.
Videotapes and photographic essays for use in academic lectures, and digital and analog multimedia productions.
Executive Intern, Miami-Dade Community College, Miami, FL, 1994 to 1995.
Programmed (HyperCard) and digitally edited multimedia (QuickTime/VideoFusion) to create student tutorials.