Responsible for maintaining both enterprise and departmental applications and servers used across the entire University and Hospital. Collaborate with stakeholders, developers, and vendors to define needs and design solutions that provide the ideal results for performance, uptime, maintenance and recovery. Support over 600 SSL certificates. Work with teams to manage integration and transition to the cloud for several applications. Support and maintain Apache and IIS systems.

Miami, FL, May 2010 to 2012.

Responsible for supporting nearly 1000 servers and hundreds of departmental file shares. Configured and maintained nearly 400 servers on and off site. Developed an operations manual for colleagues to reference procedures. Configured and problem solved Citrix applications via the Citrix Access Management Console. Assisted first level support team to expedite the resolution of computer related issues. Brought over 6000 incidents to resolution with our BMC Service Desk in just over 2 years. Personally migrated and consolidated 4TB from 100 departments/teams and 2000 user home directories from 11 servers to a single NetApp. Provided admin training to new members of the data center team during the UMIT campus merger.

Data Center administrator responsible for supporting over 12,000 Active Directory/Exchange accounts and groups from both the Jackson and UM Medical domains. Configure and maintain nearly 400 servers on and off site. Develop an operations manual for colleagues to reference procedures. Manage tape backups and recovery with Veritas Netbackup. Configure and troubleshoot Citrix applications via the Citrix Access Management Console. Assist first level support team to expedite the resolution of computer related issues. Personally brought over 6000 incidents to resolution with our BMC Service Desk in just over 2 years. Personally migrated and consolidated 4TB from 100 departments/teams and 2000 user home directories from 11 servers to a single NetApp.

System Administrator for several South Florida companies as needed: to Advise, build, install, update, troubleshoot, network: desktops, VMs, and servers. Develop and maintain websites:  ADAresearch.com, ArchitecturePPF.com, GreenWorthCapital.com, LevinsonLTD.com.

 Hired in 2004 as a Micro System Technician then promoted in July 2005 to Computer Specialist based on my outstanding job performance and initiative.  Provided all levels of support as the only on-site technical specialist for over 400 Win98/WinXP/Mac X computers. Maintained about 100 staff Active Directory roaming profiles and over 900 student users at Brentwood Elementary. Leveraged Active Directory/Group Policy to deploy software and enforce standard configurations. Symantec Ghost Suite used for rapid deployment/maintenance of systems as required. Installed hardware components such as RAM, hard-drives, optical-drives, power supplies, and motherboards.  Managed a total of 7 servers (NT, Win2000 and Win2003) running several educational programs, back-ups and file sharing. Website development included internal online applications, and an in-house Ticket/Request Service using Javascript and ASP.net hosted in-house on a Windows 2003 server under IIS.  Network support consisted of connecting routers and switches, installing and repairing network jacks/lines.  Tracked inventory of computers and other valuable equipment.  Advised on the purchasing of new equipment.  Migrated 200+ computers and 80+ users from a site based Domain to a District wide Domain.  Transferred and rebuilt nearly 200 computers from other schools to Brentwood Elementary.

Part of a team which was responsible for both site specific and global quality assurance for a Fortune 500 company.  Tested both operating systems and core applications across multiple platforms and architectures in preparation for deployment across the corporation.  Wrote and maintained documentation, including quality assurance procedures, hardware and image allocation tables.

Second level support team leader responsible for the first level team as part of an active problem-solving group for an innovative technology-driven, team-spirited company with 200 employees and workstations.  Setup, networked, migrated, problem solved and repaired Win2k, NT, Win98, and Mac OS. Created MS Exchange accounts.  Assisted colleagues in the installation of a digital phone system.

Created and updated route maps for the City Sanitation Department (RouteSmart).  Customized city maps for City Council members (ArcView).  Data entry as required for street segments (ArcEdit).

Program planning, and navigation of walking tours in Europe for college students and professionals.

Videotapes and photographic essays for use in academic lectures, and digital and analog multimedia productions.

Programmed (HyperCard) and digitally edited multimedia (QuickTime/VideoFusion) to create student tutorials.